News

Grab Lowers Commissions To Help Merchant Partners

KUALA LUMPUR, Jan 14 — With the new standard operating procedures for businesses and eateries set by the government, Grab has reduced its commission ceiling further by up to five per cent for all food and mart merchants nationwide for four weeks from Jan 13 until Feb 10.

The homegrown company will also continue to support its restaurant partners by absorbing all costs for self-pick up orders made via the Grab App and temporarily reduce commission to zero per cent if customers choose to pick up their orders themselves.

Grab Malaysia managing director Sean Goh said the measures were introduced to help merchant partners cope especially with the loss of dine-in customers, while ensuring the community still could access their daily needs safely, conveniently and affordably.

“Since the Movement Control Order (MCO) last year, we have permanently reduced the maximum commissions charged to any merchant partner. As our platform’s efficiency improves, we aim to continue to help merchants earn more,” he said in statement today.

Meanwhile, Grab is also bringing back the Local Heroes campaign to provide free visibility, awareness and promotions across various marketing and digital channels in order to support neighbourhood businesses, including local food courts, markets and small business owners.

“Last year, participating merchants in ‘Grab Loves Local Heroes’ (initiative) saw an increase in sales of up to 43 per cent. We hope that, once again, this will help generate awareness for our local heroes in this difficult time,” Goh said.

He said that as more customers would be reliant on delivery services, the company had made various efforts to provide greater and convenient access to their daily needs while helping them save on expenses.

These include low delivery fees, mix and match food court favourites with only one delivery fee, unlimited free delivery for signature favourites, and exclusive MCO-edition GrabRewards MCO points-back discounts.

Source: BERNAMA

 

Adib Mohd

Recent Posts

The First 72 Hours After a Stroke, Crucial for Recovery and Saving Lives

Did you know that you could lose approximately 1.9 million neurons after a stroke hit?… Read More

9 hours ago

Huawei ICT Academy Will Level Up Your Digital Mastery

Huawei Technologies (Malaysia) Sdn Bhd (Huawei Malaysia) and Universiti Teknologi MARA (UiTM) Johor are collaborating… Read More

9 hours ago

Malaysia Faces Rising Dementia Care Burden as Families Struggle Alone

Malaysia Faces Rising Dementia Care Burden as Families Struggle Alone Malaysia’s rapidly aging population is… Read More

15 hours ago

From Oval Office to Silver Screen: Trump Cameo Legacy You Can Never Recreate

From Oval Office to Silver Screen: Trump Cameo Legacy You Can Never Recreate Imagine you… Read More

16 hours ago

Step In, Stand Out, Converse Introduces Malaysia’s All Star Class of 2026

Are you ready to meet your new classmates? Converse Malaysia will bring you into a… Read More

1 day ago

IKEA Malaysia Crowns Three Ultimate Cook-Off Champions

The heat was on and creativity was unleashed. On 4 and 5 October 2025, over… Read More

1 day ago

This website uses cookies.