The world’s moving at lightning speed, and who has time for skincare, right? Lucky us, The Ordinary steps forward to take care of our skin while we hustle, glow, and ace our day.
On 10 December 2025 (Wednesday), the IOI City Mall was blessed with the permanent presence of The Ordinary store.
The opening marks another step in the brand’s continued growth in Malaysia and reinforces the mission that quality skincare belongs to everybody.
Feel Extraordinary with The Ordinary
Beyond ordinary, The Ordinary makes sure our skin gets the VIP treatment it deserves.
While maintaining the brand’s core principles of transparency and accessibility, the brand provides a space featuring a dedicated Consultation Station.
Visit the store now to experience a personalised skincare and regimen building education.
Just like you, your skincare routine too deserves to be totally unique. The Ordinary makes it easy to understand skincare formulas and craft routines made just for you.
This new opening follows the strong response to our first two stores in Kuala Lumpur at Pavilion and Mid Valley Megamall, which launched in July this year.
Said Hooi Leng Goh, Brand General Manager.
The success of those locations reinforced the importance of creating physical spaces where we can connect directly with our community. Opening at IOI City Mall is another step towards making effective, ingredient-first skincare more accessible, while staying true to our values of transparency, education, and integrity.
Versatile Access at IOI City Mall
Staying true to The Ordinary’s philosophy of focusing on proven ingredients and effective formulations, the IOI City Mall location offers a selection of the brand’s most-loved products.
Learning about your skincare has never been this fun, thanks to in-store education and the remarkable care for every customer.
Indeed, this is the perfect mix of transparency and clever marketing in a physical retail experience. This is how the brand fosters genuine connection, education, and trust with its consumers.
The Ordinary isn’t just about glowing skin; it’s about glowing minds, too. Great skin starts with the best ingredients, and you can find them all at The Ordinary.
Visit the store at IOI City Mall now and walk away with a routine tailored just for you.