Health

C-19 Heroes Support Group Offers Confidential Ear and Guidance To Those In Distress

If you’re feeling suffocated wearing a face mask for more than five minutes, imagine what the healthcare workers go through in their personal protective gear for hours in the fight against COVID-19.

Having to expose themselves to the risk, dealing with the endless number of patients and not being able to meet their family could lead to mental and emotional distress which, if left unchecked, would result in the country losing the soldiers before the battle is over.

Recognising this, C-19 Heroes Support Group, led by Sunil Hasmukharay, President of the Malaysian Association of Professional Trainers and Coaches (MAPTaC), has launched a free 24-hour helpline that offers confidential ear and guidance to those in distress.

He said the idea came up after he had a conversation with a specialist in a government hospital and close friends who were doctors, nurses and pharmacist currently toiling long hours in the hospitals.

“Everyone needs an outlet to vent out their frustration, seek for assurance and a shoulder to cry on. I think COVID-19 has really hit the country in a very different way and prompted a lot of people to look at life differently.

“Our concern is mainly the frontliners who are working tirelessly to contain the COVID-19 infection from escalating further in the country. We want to contribute by giving them the support they need,” he told Bernama when contacted here recently.

Initially, Sunil said he started the helpline with only two coaches including himself. They published two mobile numbers sponsored by REDtone, a Puchong-based telecommunication service provider to test the waters.

The response was overwhelming with a total of 700 calls within a week, he said, adding that 10 per cent of the calls came from private-sector workers who were concerned about their job security and safety as they march on to work despite the movement control order (MCO).

However, he said the majority of the calls with each lasting 5 to 20 minutes came from healthcare workers who are obviously frustrated with some Malaysians who can’t adhere to the MCO.

“They call to seek advice and mostly to vent out their frustrations and issues bothering them. On our part, we listen, we assure and we motivate them.”

The C-19 Heroes Support Group now has 20 professional coaches comprising therapists, medical personal, counsellors, professional trainers & coaches and even a doctor, who are all doing it on a voluntary basis.

The second phase of this initiative will be launched this Friday, to give an opportunity for Small and Medium Enterprises (SMEs) and Business Owners to have access to Professional Coaches to gain more clarity as their businesses are among the hardest hit with COVID-19 and MCO.

Sunil also expressed his hope that Malaysian would leverage on Social Media and personal networks to spread positivity, care and love in this challenging and testing times.

Frontline heroes who need a friend to talk to, feel free to reach out to the Professional Coaches at 03 – 2330 2222 or 012 958 5357.

— BERNAMA

nur

Recent Posts

Not Just Big Sales Anymore, Lazada Drops Daily Deals

Gone are the days when online shopping was just about big monthly sales and surprise… Read More

12 hours ago

Red Army Watches Malaysia & SEVENFRIDAY Celebrate Merdeka with a Limited-Edition Riley Bear in Batik

In celebration of Malaysia’s Independence Day and Malaysia Day 2025, Red Army Watches Malaysia is… Read More

14 hours ago

HABIB Celebrates Malaysia’s Heritage with Modern Sparkle This Merdeka

Malaysia’s homegrown jeweller, HABIB, returns with its iconic Jualan Merdeka campaign, running nationwide from now… Read More

15 hours ago

Sacoor Brothers Reimagines Luxury with New Flagship Boutique at Suria KLCC

Portuguese luxury fashion house Sacoor Brothers has unveiled its newly redesigned flagship boutique at Suria… Read More

15 hours ago

Casio x The Sandbox: G-SHOCK Is Now in the Metaverse

Brace yourself, your favorite tough-as-nails watch just got a futuristic makeover. Casio is teaming up… Read More

18 hours ago

Pandora’s “Colour Pop” Collection Is Serving Summer Energy in Every Sparkle

Looking to brighten up your style this summer? Pandora's latest “Colour Pop” collection is bringing… Read More

19 hours ago

This website uses cookies.