News

Age 50/55/60 Withdrawals & Mobile i-Akaun Activation Services To Resume On Wednesday – EPF

The Employees Provident Fund (EPF) will be resuming Age 50/55/60 Withdrawals and mobile i-Akaun activation services beginning Wednesday, May 6, at approved branches throughout the country.

The retirement fund said the services can be done at branches located within states that are implementing the Conditional Movement Control Order (CMCO) guidelines as well as Selangor and Negeri Sembilan.

Branches in Penang, Kedah, Kelantan, Pahang, Sabah and Sarawak will remain closed until further notice, it said in a statement here.

“The EPF knows the imposition of the MCO since 18 March 2020 was a necessary measure, but we were very concerned as further MCO extensions meant that services requiring face-to-face transactions, such as withdrawals and mobile i-Akaun activation, were disrupted.

“With the CMCO announced recently,  we are very pleased to announce the resumption of some of these services at approved branches throughout the country,”  said chief executive officer Tunku Alizakri Alias.

As the EPF places the health of members and staff as its top priority, it would enforce strict conditions for the identified branches which include among others, to limit the exposure of members and staff at all times, only simple and fast transactions requiring no physical contact i.e. Age 50/55/60 withdrawals and mobile iAkaun activation services will be available at branches;

The employers are not allowed to visit branches as all services can be conducted via contacting their Employer Advisory Services officers and all members must follow the EPF social distancing measures during their entire visit.

The EPF also said member visits can only be made by appointments via the Janji Temu Online facility within the EPF website www.kwsp.gov.my beginning tomorrow,  5 May 2020.

“I appeal to our members’ generosity and patience to allow the EPF to evolve to this new norm as quickly as possible. InshaAllah, in the very near future, we will be able to deliver to all members, 100 per cent of our products with the highest service quality through all our physical (branches, outreach and kiosks) and electronic (call centre, website and mobile) channels,” said Tunku Alizakri.

— BERNAMA

nur

Recent Posts

SEACare 2025 Solidifies Malaysia’s Leadership in Southeast Asia’s Healthcare Landscape

Malaysia’s commitment to transforming its healthcare system takes centre stage this week as SEACare 2025,… Read More

4 days ago

Drop: A First Date That Turns Into a Psychological Minefield

What happens when trust, trauma, and tequila meet at the same table?  That’s the unnerving… Read More

4 days ago

SME Bank Collaborates with Autism Cafe Project to Empower Autistic Entrepreneurs

Small Medium Enterprise Development Bank Malaysia Berhad (“SME Bank”) has partnered with The Autism Cafe… Read More

4 days ago

Pahlawan Malaysia 2025: Malaysia’s Premier Obstacle Sports Competition Set to Energize the Nation at the Curve, Mutiara Damansara

The Malaysia Obstacle Race Sports Association is proud to announce Pahlawan Malaysia 2025, the premier… Read More

4 days ago

Tesla Malaysia is Celebrating the ‘Earth Week’ to Rewards Owners in Conjunction with a ‘Refer and Win’ Campaign

Embracing the mission to accelerate the world’s transition to sustainable energy, Tesla Malaysia launches the… Read More

4 days ago

Malaysia’s Viper Niza Racing On The Winners’ Podium At The 12 Hours Of Spa Francorchamps

Malaysians Douglas Khoo, Dominic Ang and Melvin Moh raced to a podium finish at last… Read More

4 days ago

This website uses cookies.