KUALA LUMPUR, 16 APRIL 2026 – Daythree has been recognised at the Employee Happiness Awards 2026, a regional platform covering Singapore and Malaysia that honours organisations committed to building positive, people-first workplaces.
Securing two awards with Gold in the Best Companies to Work For in the Large Organisation category and a Bronze award for Best Employee Induction Program, the recognition reflects Daythree’s continued focus on designing employee experience as a cohesive and connected system that supports performance, retention, and long-term growth.
First launched in the United Arab Emirates in 2023, the Employee Happiness Awards (EHA) has since expanded across the Middle East, Asia, and Africa, recognising organisations that prioritise employee wellbeing beyond policies and metrics.
The Awards are assessed through a rigorous nomination process and evaluated by a distinguished panel of globally renowned HR thought leaders and industry experts, ensuring credibility and relevance across diverse workplace contexts.
Raymond Davadass, Group Chief Executive Officer of Daythree, said the recognition reinforces the company’s deliberate approach to building its workforce.
“We look at this from an operational standpoint. If hiring, onboarding, and development are not aligned, the impact shows up very quickly on the ground.
You will see it in how long it takes for people to become productive, in how teams perform, and in how consistent the output is. So, the focus has been on building a system where these are not separate efforts, but part of a single structure that supports execution.
When people are brought in with clarity, supported early, and developed in a consistent way, performance becomes more predictable and the organisation becomes easier to scale.
Best Company to Work for – Large
Leading its recognition, Daythree was awarded Gold in the Best Companies to Work For in the large organisation category, recognising how the company has built a consistent and people-first workplace at scale.
With a workforce of more than 1,600 employees, Daythree has created an environment where expectations, growth opportunities and support systems are clearly defined from the outset, enabling teams to perform with confidence and consistency, which in turn drives stronger retention and sustained engagement, supported by continuous learning and regular feedback loops embedded into day-to-day operations.
This is driven by how Daythree brings its “Service from the HEART” philosophy into practice, shaping how employees are supported, developed and recognised in a way that is consistent yet personal.
Leadership is treated as a capability rather than a title, with certification ensuring consistency in how teams are guided and developed, while clear career pathways provide employees with visibility and confidence in their progression.
This is further reinforced through how Daythree approaches rewards and development, where employees are recognised not just for outcomes but through structured programmes that support continuous growth, including HRDC-funded upskilling and internal initiatives such as D.I.A.L, Fluenstar and 1 Hour to WOW.
This focus on growth is matched by a strong emphasis on wellbeing, which is treated as part of performance rather than a separate initiative, with regular activities and flexible work arrangements supporting both physical and mental health in a high-volume environment.
In turn, employees play an active role in shaping the organisation’s culture through storytelling and digital engagement, where real career journeys are shared and celebrated, creating a workplace where people feel seen, take pride in their journey and contribute beyond their immediate roles.
Best Employee Induction Program
Complementing this, Daythree also received a Bronze award for Best Employee Induction Program, recognising the critical role of early experience in shaping long-term employee success.
By addressing early attrition through a systematic onboarding approach, supported by defined milestones and mentoring, Daythree has strengthened how new hires build confidence, understand expectations, and settle into their roles from the outset.
As a digital-first business services provider operating large-scale customer experience ecosystems for leading organisations, Daythree has introduced a structured onboarding framework anchored on 30, 60, and 90-day milestones, reinforced by a dedicated buddy system to accelerate assimilation, capability building, and early-stage confidence.
From Day 1, employees are introduced to the Rockstar career pathway, a clearly defined progression model designed to create visible growth trajectories, igniting ambition, strengthening retention, and fostering long-term organisational commitment.
Together, these initiatives contribute to a broader employee experience strategy that supports performance consistency, scalability, and long-term workforce development.
This is closely tied to the nature of Daythree’s operations, where performance on the ground is directly shaped by how teams are built and supported.
Beyond onboarding, the company has embedded learning, performance, and culture into how work is managed day-to-day.
Leadership certification ensures consistency in how teams are led, while continuous learning and clear career pathways support long-term development.
This is reflected in strong internal mobility and an employee Net Promoter Score of nearly 90%, indicating a high level of employee confidence in the organisation.
As workforce expectations continue to shift, Daythree’s focus remains on building systems that can scale without losing consistency in how people are supported.
By aligning how talent is attracted, onboarded, and developed, the company continues to strengthen both its workforce and the outcomes it delivers for clients.
