Celcom users all over Malaysia has been facing issues with their mobile data and voice calls. It appears that there’s a network disruption at the moment which causes some devices to show “no signal” or even “emergency calls only” status. This problem has affected many people that really need to use this service during this COVID-19 situation.
Customers in some areas nationwide may find their voice and data services experience affected due to a technical issue we are facing right now. Our technical team is working hard to resolve this issue and restore services as soon as possible.
— Celcom (@Celcom) October 4, 2020
Celcom has recently acknowledged the technical issue that they have to face which affects their voice and also data services in certain areas nationwide. According to the blue telco, their technical team is working so hard to resolve and restore its services as soon as possible for their beloved users.
Because of this, Celcom is currently trending on Twitter and a significant number of users complained of not being able to open websites and Google. Other applications such as YouTube, Grab and Food Panda appear to be affected as well. It isn’t clear how extensive the problem is but it appears to be sporadic.
@Celcom WHAT IS WRONG WITH YOU GUYS THESE FEW WEEKS?????!!!!!!! Dont ask me what area am i, everybody was experiencing the same thing srsly what is your prob!?????? pic.twitter.com/pkbAjg76Fs
— 𝓢𝓪𝓲𝔂𝓪𝓷𝓰 🇵🇸🇵🇸🇵🇸 (@saibrownboba) November 5, 2020
Hi @Celcom, why i cannot open Google / YouTube and other thing but social media ok ja pun line. Please make your Internet access smoothly, i have to attend online classes and quiz today. Thank youu. pic.twitter.com/QEfiKp5Zrn
— 𝚏𝚛𝚑𝚗𝚊𝚊 (@frhnagotnochill) November 5, 2020
If this problem can’t be fixed before 10:30 am, I’ll sue you celcom. I ada quiz kot nanti so don’t be like this la 🙁 pic.twitter.com/IRNYyHTEb5
— arni ◡̈ (@arninajwa) November 5, 2020
Sources: Twitter Celcom Axiata, Twitter Saiyang, Twitter frhnaa, Twitter arninajwa.