foodpanda Malaysia has launched pandasafe, a first-of-its-kind nationwide rider safety programme, in collaboration with key public and private sector partners including Allianz Malaysia Berhad, Hong Leong Bank, PERKESO, and Hong Leong Yamaha Motor.
The long-term initiative, unveiled at foodpanda’s headquarters and officiated by YB Anthony Loke, Minister of Transport Malaysia, aims to build a permanent safety culture for Malaysia’s growing gig economy workforce.
“The safety of our delivery partners must be treated as a national priority,” said YB Anthony Loke. “pandasafe sets a new benchmark for how companies can take responsibility in making our roads safer for gig workers.”
Unlike one-off awareness campaigns, pandasafe is a data-driven, multi-touchpoint safety ecosystem that integrates education, technology, behavioural science, and financial literacy. This approach embeds safety into every stage of a rider’s journey, on and off the road.
Key pandasafe measures include:
Structured rider training in safe riding techniques and defensive driving
Telematics tools to monitor and improve riding habits
First aid and CPR training provided by Allianz Malaysia
Social protection and P-Hailing Safety Induction with PERKESO
Braking skills and control training with Hong Leong Yamaha Motor
Financial literacy programmes with Hong Leong Bank
“Our delivery partners are the heart of foodpanda,” said Tan Ming Luk, Managing Director of foodpanda Malaysia. “pandasafe is not a seasonal campaign; it’s a permanent shift in how we operate, ensuring our riders return home safely every day.”
The programme reflects foodpanda’s broader commitment to rider wellbeing, setting a precedent in the gig economy by going beyond awareness to create lasting protection, empowerment, and accountability.
